There are a number of strategies that may help with policy implementation and compliance:

• Ensure that the wording is appropriate to the audience.
• Make sure that stakeholders are aware of the reason for the policy (eg well-being of participants, safety of volunteers).
• Involve stakeholders in the policy development process.
• Make sure the policy is not too complex and/or ambiguous.
• Communicate the policies in a way that is easy and convenient.
• Communicate policies regularly: remind volunteers about policy and procedures at each appropriate opportunity.
• Get volunteers to sign a membership form that indicates they will follow policies and procedures.
• Consistently monitor policy implementation and impact (eg as part of the volunteer performance review process).

Source: Tennis Australia

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