There are a number of strategies that may help with policy implementation and compliance:

  • Ensure that the wording is appropriate to the audience.
  • Make sure that stakeholders are aware of the reason for the policy (eg well-being of participants, safety of volunteers).
  • Involve stakeholders in the policy development process.
  • Make sure the policy is not too complex and/or ambiguous.
  • Communicate the policies in a way that is easy and convenient.
  • Communicate policies regularly: remind volunteers about policy and procedures at each appropriate opportunity.
  • Get volunteers to sign a membership form that indicates they will follow policies and procedures.
  • Consistently monitor policy implementation and impact (eg as part of the volunteer performance review process).

Source: Tennis Australia

Additional Resources
Training Needs Analysis Tool - v1.0
Performance Assessment and Feedback Tool - v1.0
Volunteer Satisfaction Survey - v1.0

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